Contact the Virginia Victims Fund


Please send all postal mail to:
Virginia Victims Fund
PO Box 26927
Richmond VA 23261

To contact us by email:

To contact us by phone: 1-800-552-4007
Customer service is available via phone from 8:30am until 4:45pm, Monday through Friday. If you are calling to ask specific questions about a claim, please have the claim number available when you call.

To submit claim documents via fax: 804-823-6905
Please keep your fax confirmation page for your records.

Medical providers seeking status of payment should send requests in the postal mail or they may use

For assistance with Webfile, email with a description of the problem and a screenshot of any error message received.

To reach the SAFE Payment Program
Via fax: 804-823-6907

For technical questions or difficulties with the website, email the webmaster at