Please send all postal mail to:
Virginia Victims Fund
PO Box 26927
Richmond VA 23261

To contact us by email: info@virginiavictimsfund.org

To contact us by phone: 1-800-552-4007
Customer service is available via phone from 8:30am until 4:45pm, Monday through Friday. If you are calling to ask specific questions about a claim, please have the claim number available when you call.

To submit claim documents via fax: 804-823-6905
Please keep your fax confirmation page for your records.

Medical providers seeking status of payment should send requests in the postal mail or they may use status@virginiavictimsfund.org

For assistance with Webfile, email VVFWebFileSupport@virginiavictimsfund.org with a description of the problem and a screenshot of any error message received.

To reach the SAFE Payment Program
Via fax: 804-823-6907
Email: SAFE@virginiavictimsfund.org

For technical questions or difficulties with the website, email the webmaster at webmaster@workcomp.virginia.gov